1. Campervan and Comments Tour 2017

    Report -

    We asked people to tell us what they thought of health and social care services in Wiltshire during a two-week tour of the county.

  2. Quality Checkers Pilot Project - Evaluation

    Report -

    This project provided people with a learning difficulty the opportunity to check the quality of residential care services.

  3. Quality Checker Report - Mencap

    Report -

    A group of Quality Checkers visited Mencap accommodation in Chippenham to look at how support is provided to adults with learning difficulties.

  4. Talking to People about Dementia: A Focus on Support for People with the Most Complex Needs

    Report -

    People share their views on proposals for caring for people living with dementia who have complex needs, which were put forward by Wiltshire Clinical Commissioning Group and Wiltshire Council in 2017.

  5. Dementia Training for Social Care Staff

    Report -

    Feedback on health and care services for people living with dementia.

  6. Results of the Public Consultation on the Permanent Location of a Specialist Dementia Hospital in Wiltshire

    Report -

    The views of local people on a where a specialist dementia hospital should be located in Wiltshire.

  7. Enter and View: Blenheim House 2018

    Report -

    Our report following a visit to Blenheim House in Melksham, a purpose-built care home with a specialist dementia unit.

  8. Enter and View: Coombe End Court

    Report -

    Our report following a visit to Coombe End Court in Marlborough, a purpose-built care home with a specialist dementia unit.

  9. Enter and View: The Wingfield

    Report -

    Our report following a visit to The Wingfield, Trowbridge, which provides accommodation to frail older people, people with nursing needs and people living with dementia.

  10. Enter and View: Camelot

    Report -

    Our report following a visit to Camelot Care Home in Amesbury, which provides accommodation with nursing and personal care for older people, some of whom have dementia.

  11. Enter and View: Amblescroft South

    Report -

    Our report following two visits to Amblescroft South in Salisbury, which provides specialist hospital care for people living with dementia.

  12. Enter and View: Blenheim House 2016

    Report -

    Our report following a visit to Blenheim House in Melksham, a purpose-built care home with a specialist dementia unit.

  13. Enter and View: Bassett House

    Report -

    Our report following a visit to Bassett House in Royal Wootton Bassett, which provides accommodation for frail older people and includes a specialist unit for residents with dementia type illnesses.

  14. Enter and View: Wiltshire Heights

    Report -

    A report following our visit to Wiltshire Heights care home in Bradford on Avon, focusing on the specialist care it provides for people living with dementia.

  15. You Said We Did: Supporting People Living with Dementia with the Most Complex Needs

    Report -

    The impact of our work enabling the public to have their say on proposals for a new dementia pathway and to enhance dementia specialist care home support.

  16. You Said We Did: Dementia Information Provision

    Report -

    The impact of our work looking at the information available for people living with dementia.

  17. You Said We Did: Access to NHS Dental Services for Care Home residents and Domiciliary Care Customers

    Report -

    The impact of our work to find out whether care home residents or people receiving domiciliary care can access NHS dental services.

  18. You Said We Did: Enter and View

    Report -

    The development and implementation of our Enter and View programme.

  19. You Said We Did: End of Life - Rapid Response

    Report -

    Our work gathering feedback from relatives of people who had used the Urgent Palliative Care @ Home service, and the staff providing and coordinating the service.

  20. Enter and View: Laverstock Care Centre

    Report -

    Our report following a visit to Laverstock Care Centre in Salisbury, a care home that provides nursing, residential and dementia care

  21. Enter and View: Ferfoot Care Home

    Report -

    Our report following a visit to Ferfoot Care Home in Chippenham, which provides residential and residential dementia care for up to 56 residents.

  22. You Said We Did: Dementia training for care home staff

    Report -

    How your feedback has helped provide specialist dementia training to care home staff.

  23. Covid-19 Insight Report 18-31 May 2020

    Report -

    What we're hearing from you during the Covid-19 outbreak.

  24. Covid-19 Insight Report 1-28 June 2020

    Report -

    What we're hearing from you during the Covid-19 outbreak.

  25. Covid-19 Insight Report - A summary of our findings March-July 2020

    Report -

    What we've been hearing from you during the Covid-19 pandemic.

  26. Quarterly Report April-June 2020

    Report -

    Highlights of our work from April to June 2020.

  27. Keeping care home residents connected and engaged during Covid-19

    Report -

    Highlighting good practice in care homes during the coronavirus pandemic.

  28. Quarterly Report January-March 2021

    Report -

    Highlights of our work from January to March 2021.

  29. On Equal Terms - Annual Report 2020-21

    Report -

    On Equal Terms showcases how we've made a difference during a challenging year.

  30. What you told us about the NHS Continuing Healthcare process

    Report -

    Our report looks at the experiences of people who have been through the CHC process, a package of care for people who have significant care needs.

  31. Quarterly Report July-September 2022

    Report -

    Insights and highlights of our work from July to September 2022.

  32. Hearing the views of patients, families and staff on pilot rehabilitation scheme

    Report -

    This report highlights the findings from a survey that aimed to gather the views of patients, staff, families and carers on a pilot scheme for hospital discharge and accelerated rehabilitation, known as the Pathway 2 pilot.

  33. You Said We Did: Make the application process for NHS Continuing Healthcare easier

    Report -

    How the findings of our survey, which focused on how people apply for the CHC package of care, has led to changes in the process and better support for applicants.

  34. Together We’re Making Health and Social Care Better - Annual Report 2022-23

    Report -

    Our annual report showcases how we’ve been using your feedback to improve health and care across the county.

  35. Quarterly Report April-June 2023

    Report -

    Highlights of our work and insights into what we heard from you during April-June 2023.