Rob Jefferson, Chair
After a brief stint working in the NHS, Rob has enjoyed a long career in Further Education, beginning as a lecturer in Biology and Human Biology, and most recently as Assistant Principal for Wiltshire College. He’s been volunteering for Healthwatch Wiltshire since 2016 and joined the Board as a way of helping to shape the quality and development of health and care services.
He said: “I’m looking forward to seeing the impact of the work of Healthwatch Wiltshire in influencing decision makers and funding providers in the county, which ultimately improves health and care services for local people.”
Our Board Members
Hazel has lived in Wiltshire for over 30 years and has an army and nursing background. She has worked in NHS hospitals, as an agency nurse, and as a school nurse at a boarding school. She has volunteered for Healthwatch Wiltshire since its launch in 2012 and enjoys meeting new people and listening to their feedback.
She said: “I am proud to be representing Healthwatch Wiltshire. I am very much family orientated and want my family and friends to have the health and social care they expect and need.”
Irene has a background in adult education, specialising in developing and ensuring access to education for adults with physical, sensory and learning disabilities, people with mental health issues and older people. She has also worked in advocacy, supporting older people to get access to services and resources. She is the older people’s champion in Salisbury.
She said: “I view the role of Healthwatch Wiltshire as providing the opportunity to bring about positive change and challenge inequality; ultimately to enhance the experience of people dependent on health and care services.”
Andy is a Business Manager at a large GP practice in Poole, and has worked in the NHS since 2009. He sees building strong relationships between the public and those who commission and provide health and care services as key to improving services in Wiltshire.
He said: “As a Wiltshire resident, I want to use my professional experience to help develop services in my local area. Healthwatch Wiltshire should ensure that the patient and community voice is seen as being just as important when developing services as commissioners and service leaders. I want to make Wiltshire a place to be proud of when it comes to our health and wellbeing.”
Joanna worked as a personal injury solicitor for 25 years before taking early retirement and working as a volunteer for local charities for the last 10 years. She moved to Wiltshire in 1992 and has developed a broad interest in local issues and services.
She said: “I am very excited to be appointed to the Healthwatch Wiltshire Local Leadership Board and I am looking forward to helping everyone in our community have their say in the way that health and care services are developed and delivered across the county.”
Richard was a social worker for 25 years, first in south Wales and then in Tasmania. He has worked with adults in a wide variety of health and social care services including the public sector (NHS and local authorities in the UK, state health service and child protection in Tasmania), and the voluntary/not for profit sector. He recently returned to the UK to retire and be closer to his family.
He said: “I think I can make a contribution to the work of the Healthwatch Wiltshire team in a supportive, friendly way, and assist Wiltshire residents get good quality and timely health and social care services they need, that make good use of limited resources. As a bonus I get to see much of Wiltshire, and meet plenty of people!”
As Director of Partnerships at Help and Care, Emma is responsible for working closely with a wide range of different organisations across south central England to deliver high quality services for people and communities.
She said: “I am delighted to be part of the Healthwatch Wiltshire Local Leadership Board and will be supporting them to influence the way health and care services are delivered in Wiltshire.”