Our Annual Report 2019-20

Guided by You showcases how we've made a difference to your community and how we've helped you find the answers you need.

Read more 


We're really pleased to see that the views of local people have been listened to and have been used to improve services
— Stacey Sims, Healthwatch Wiltshire Manager
People drinking tea

Improving dementia groups

When people told us they were not always able to access groups for people living with dementia, we worked to identify where more groups were needed in Wiltshire and the type of groups people wanted.

Our analysis led to the creation of more groups across the county and a greater variety of groups on offer to reflect what people asked for. 

Read more 

care home staff and resident

Dementia training for care home staff 

People told us they thought dementia training was important for care homes to be able to provide good quality care for people with dementia with complex needs. 

When we highlighted these concerns, specialist dementia training was commissioned and delivered to more than 100 care home staff from more than 70 different care providers in the county.

Read more