1. Key contacts for making a complaint

    Advice and Information -

    Who to contact should you wish to raise a concern or make a formal complaint about an NHS or council service in Wiltshire.

  2. Information on coronavirus

    Advice and Information -

    Read the latest advice and information from the Government and the NHS.

  3. Community support during the coronavirus outbreak

    Advice and Information -

    Help and support available in Wiltshire.

  4. Coronavirus and community pharmacies: Your questions answered

    Advice and Information -

    Swindon and Wiltshire's Chief Officer of Community Pharmacy answers your frequently asked questions.

  5. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about Covid-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the pandemic.

  6. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  7. Getting the most out of virtual appointments

    Advice and Information -

    Top tips for both patients and healthcare professionals on how to get the most out of digital consultations, based on people's experiences.

  8. Think you need to go to A&E? Learn how NHS 111 can help you

    Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.

  9. Staying well this winter

    Advice and Information -

    Where to get advice and support during the winter months.

  10. What you need to know about the Covid-19 vaccine

    Advice and Information -

    Take a look at what you need to know about the Covid-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.

  11. The roadmap out of lockdown

    Advice and Information -

    The Government has announced an easing of lockdown restrictions from 8 March, including a four step plan to lead us out of lockdown. Find out what this means for you.

  12. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.

  13. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  14. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Find out more about who can access adult social care and how to pay for it.

  15. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  16. What you need to know about flu

    Advice and Information -

    Know the signs and symptoms of seasonal influenza (flu) and who is eligible for a free vaccine.

  17. How can you save money on your Hormone Replacement Therapy?

    Advice and Information -

    A new scheme could see women across England save hundreds of pounds yearly on their Hormone Replacement Therapy with a prepayment certificate.

  18. Where can I go to get help for my health out of hours?

    Advice and Information -

    If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support.

  19. What help can you get to pay for your prescriptions?

    Advice and Information -

    The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication.

  20. What is menopause and what are the signs?

    Advice and Information -

    With more than 30 recognised symptoms of menopause and growing awareness of the impact on day-to-day life, knowing what to look out for and what support is available can help you.

  21. New resources to support patients, carers, families and staff with hospital discharge

    Advice and Information -

    New leaflets, videos and information resources have been developed to help provide extra support for patients, families and carers during their discharge from hospital.

  22. What can the Pharmacy First scheme do for you?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  23. What is a virtual ward?

    Advice and Information -

    Patients in Wiltshire can now receive acute clinical care from the comfort of their own home while helping to relieve pressures on local services. Find out more about how virtual wards work.

  24. Referrals and your right to choose

    Advice and Information -

    Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.