1. Enter and View: Bassett House

    Report -

    Our report following a visit to Bassett House in Royal Wootton Bassett, which provides accommodation for frail older people and includes a specialist unit for residents with dementia type illnesses.

  2. Dementia Training for Social Care Staff

    Report -

    Feedback on health and care services for people living with dementia.

  3. Annual Report 2015-16

    Report -

    An overview of our work from 1 April 2015-31 March 2016.

  4. Information Provision and the Dementia Adviser Service

    Report -

    This report focuses on what people told us about the Dementia Adviser Service and issues which may relate to this service.

  5. Results of Public Engagement about Proposed Changes to the Wiltshire Council Charging Policy for Adult Care

    Report -

    Highlighting what local people said when they were asked about proposed changes to Wiltshire Council's Charging for Care Policy in 2016.

  6. Enter and View: Wiltshire Heights

    Report -

    A report following our visit to Wiltshire Heights care home in Bradford on Avon, focusing on the specialist care it provides for people living with dementia.

  7. People with Dementia Who Live Alone in Wiltshire

    Report -

    Focusing on how people with dementia who live alone can be supported by health and social care services and in their community.

  8. Enter and View: Blenheim House 2016

    Report -

    Our report following a visit to Blenheim House in Melksham, a purpose-built care home with a specialist dementia unit.

  9. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  10. Enter and View: Camelot

    Report -

    Our report following a visit to Camelot Care Home in Amesbury, which provides accommodation with nursing and personal care for older people, some of whom have dementia.

  11. Patient Experience: When Care is Transferred

    Report -

    Hearing from people whose care had been transferred between different services or settings, and from their unpaid carers.

  12. Listening to Children and Young People: Your Experience of Health and Social Care

    Report -

    Finding out what children and young people living in Wiltshire feel about using health and care services.

  13. Enter and View: Amblescroft South

    Report -

    Our report following two visits to Amblescroft South in Salisbury, which provides specialist hospital care for people living with dementia.

  14. Public Engagement on the Wiltshire End of Life Care for Adults 2017-2020

    Report -

    Our work gathering feedback on the draft Wiltshire End of Life Care Strategy for Adults 2017-2020.

  15. Talking to People about Dementia: A Focus on Primary Care

    Report -

    People living with dementia and their carers share their experiences of primary care services in Wiltshire, including GP surgeries and health care centres, pharmacies, opticians and dentists.

  16. You Said We Did: Dementia Community Support Services

    Report -

    The impact of our work with Alzheimer's Support to find out how dementia support services could be improved in Wiltshire.

  17. You Said We Did: Monitoring the Quality of Dementia Services

    Report -

    The impact of our work gathering feedback on the quality of services for people living with dementia.

  18. You Said We Did: Ensuring that People Living with Dementia are Heard

    Report -

    The impact of our work to help ensure that the voices of people living with dementia are heard.

  19. You Said We Did: Access to NHS Dental Services for Care Home residents and Domiciliary Care Customers

    Report -

    The impact of our work to find out whether care home residents or people receiving domiciliary care can access NHS dental services.

  20. You Said We Did: Enter and View

    Report -

    The development and implementation of our Enter and View programme.

  21. You Said We Did: End of Life - Rapid Response

    Report -

    Our work gathering feedback from relatives of people who had used the Urgent Palliative Care @ Home service, and the staff providing and coordinating the service.

  22. You Said We Did: End of Life - Strategy Engagement

    Report -

    The impact of our engagement work on the End of Life Strategy 2017-2020.

  23. You Said We Did: Unpaid Carers

    Report -

    The impact of our work gathering feedback from unpaid carers about what support they would like to prevent them from reaching a caring crisis.

  24. You Said We Did: Peer Review - Healthwatch Warwickshire

    Report -

    A summary of our peer review with Healthwatch Warwickshire, looking at their Enter and View and Engagement programmes.

  25. You Said We Did: Your Care Your Support A-Z Guide

    Report -

    A summary of our work creating an A-Z directory for the Your Care Your Support Wiltshire website.

  26. You Said We Did: Your Care Your Support Easy Read Information

    Report -

    Our work with Wiltshire People 1st in creating Easy Read versions of pages on the Your Care Your Support Wiltshire website.

  27. You Said We Did: Complaints Handling

    Report -

    The impact following our work listening to people's experiences of navigating the complaints system.

  28. You Said We Did: Supporting People Living with Dementia with the Most Complex Needs

    Report -

    The impact of our work enabling the public to have their say on proposals for a new dementia pathway and to enhance dementia specialist care home support.

  29. You Said We Did: Dementia Information Provision

    Report -

    The impact of our work looking at the information available for people living with dementia.

  30. Analysis of Dementia Community Support Services in Wiltshire

    Report -

    Working with Alzheimer's Support, the aim of this project was to map and evaluate dementia community support services across Wiltshire, considering both equity and quality of provision.

  31. Annual Report 2016-2017

    Report -

    An overview of our work in 2016-2017.

  32. Better Care Plan engagement report: Single View - evaluation of Adult Care Information Sharing Pilot

    Report -

    A report on the Adult Care Information Sharing (ACIS) pilot scheme, part of the Single View project to provide a simple and secure way for GPs and Care Coordinators to gain access to information on the Wiltshire Council's Adult Care System.

  33. Wiltshire Council Charging Policy for Adult Social Care

    Report -

    Understanding the effect of new charging arrangements on people's lives, introduced by Wiltshire Council in 2016.

  34. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  35. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  36. Talking to People about Dementia: A Focus on Support for People with the Most Complex Needs

    Report -

    People share their views on proposals for caring for people living with dementia who have complex needs, which were put forward by Wiltshire Clinical Commissioning Group and Wiltshire Council in 2017.

  37. Enter and View: The Wingfield

    Report -

    Our report following a visit to The Wingfield, Trowbridge, which provides accommodation to frail older people, people with nursing needs and people living with dementia.