1. Key contacts for making a complaint

    Advice and Information -

    Who to contact should you wish to raise a concern or make a formal complaint about an NHS or council service in Wiltshire.

  2. Information on coronavirus

    Advice and Information -

    Read the latest advice and information from the Government and the NHS.

  3. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about Covid-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the pandemic.

  4. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  5. Getting the most out of virtual appointments

    Advice and Information -

    Top tips for both patients and healthcare professionals on how to get the most out of digital consultations, based on people's experiences.

  6. Think you need to go to A&E? Learn how NHS 111 can help you

    Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.

  7. Staying well this winter

    Advice and Information -

    Where to get advice and support during the winter months.

  8. The roadmap out of lockdown

    Advice and Information -

    The Government has announced an easing of lockdown restrictions from 8 March, including a four step plan to lead us out of lockdown. Find out what this means for you.

  9. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  10. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Find out more about who can access adult social care and how to pay for it.

  11. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  12. Where can I go to get help for my health out of hours?

    Advice and Information -

    If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support.

  13. New resources to support patients, carers, families and staff with hospital discharge

    Advice and Information -

    New leaflets, videos and information resources have been developed to help provide extra support for patients, families and carers during their discharge from hospital.

  14. What is a virtual ward?

    Advice and Information -

    Patients in Wiltshire can now receive acute clinical care from the comfort of their own home while helping to relieve pressures on local services. Find out more about how virtual wards work.

  15. Referrals and your right to choose

    Advice and Information -

    Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.