A female volunteer talking to an elderly lady at a community event.

How we work

We’re here to to find out what matters to you and to help make sure your views shape the support you need.

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How we help you

Healthwatch Wiltshire is your local health and social care champion. If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, we want to hear about your experiences.

As an independent statutory body, we have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. Last year we helped nearly a million people like you to have your say and get the information and advice you need.

The power of your feedback

Healthwatch Wiltshire is part of a network of over 150 local Healthwatch across the country. We use your feedback to better understand the challenges facing the NHS and other care providers nationally, to make sure your experiences improve health and care services for everyone. We can also help you to get the information and advice and you need to make the right decisions for you and to get the support you deserve.

It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it’s easy to think there’s no point in complaining, and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you ‘wish you could say thank you’. Remember, your feedback is helping to improve people’s lives. So if you need advice, or you’re ready to tell your story – we’re hear to listen.

Share your story

Easy read information about us

We are Healthwatch
Finding advice and information
How we make decisions
Have your say Easy Read form

How we set our priorities

Find out more about how we decide on our projects for the year ahead.

Find out more

A closer look at services

Our Enter and View Authorised Representatives visit services to see and hear first hand how they're run. 

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Our Board

Find out who's who on our Local Leadership Board.

Meet our Board

Our staff

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Find out more about the Healthwatch Wiltshire team. 

Meet the team