Covid-19 Insight Report 4-17 May 2020

What we're hearing from you during the Covid-19 outbreak.
Covid 19 Insight Report front cover 4 to 17 May front cover

Our Covid-19 Insight Report details what we're hearing from you and provides a snapshot of what work is being done by services in response to the pandemic. 

These reports will be produced every fortnight and will be shared with the local NHS, council and service providers, so they can hear where things are working well and identify any gaps. 

At a glance

We have...

  • Continued to update our advice and information pages on our website.
  • Shared examples of local good practice with other Healthwatch teams.
  • Identified that some people are finding it difficult to access information about looking after their mental health and wellbeing, advice for family carers, and information for people who employ their own personal assistants or care workers.
  • Identified that some people would like more easy read information.
  • Heard that people have been able to get medication and get support to collect prescriptions.
  • Heard that people are seeking mental health support from family and friends and mental health services, but some people have been unable to access it.
  • Seen that local voluntary groups are providing a range of services and this has been useful and appreciated by people.


If you would like this report in a different format, email or call 01225 434218.

4-17 May 2020

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us