In July 2021, Healthwatch Swindon, Wiltshire and West Berkshire heard the experiences of patients that had used the Emergency Department (ED), Urgent Care, and four inpatient wards at Great Western Hospital (GWH) in Swindon.
Here we outline the changes that have since been made by Great Western Hospitals NHS Foundation Trust, based on the feedback we heard.
Experiences of patients at Great Western Hospital
Read the full report on what we heard from patients using services at GWH during July 2021.
Our joint project with Healthwatch Swindon and Healthwatch West Berkshire heard from 112 people who had used the Emergency Department or Urgent Care, and 84 people who had been inpatients at the hospital.