Reports & Publications

Our most recent publications

Reports & Publications from Healthwatch Wiltshire

On this page you can find a complete list of our latest reports and publications including newsletters, ebulletins and reports relating to health and care services in Wiltshire.

Reports in accessible formats are also available upon request, please contact us.

Our Policies

Read about Healthwatch Wiltshire’s policies
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Healthwatch Wiltshire Reports 
This is a library of our published reports to view and download.  For the Enter & View, Quality Checker and Annual Reports, please click on the appropriate tab above.


Wiltshire Council Charging Policy for Adult Social Care
*NEW* Published August 2017.  Read the covering letter here.
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Analysis of Dementia Community Support Services in Wiltshire
Published April 2017
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You Said, We Did: Dementia – monitoring the quality of dementia services
Published April 2017
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Talking to people about dementia: a focus on primary care
Published March 2017
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Wiltshire Youth Summit 2017
Published March 2017
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‘You Said, We Did’ model of engagement
Published February 2017
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Public engagement on the Wiltshire End of Life Care for Adults Strategy 2017-2020
Published January 2017
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Listening to children and young people: your experience of health and social care
Published December 2016
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When care is transferred
Published December 2016
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Patient participation in GP practices
Published December 2016
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Health and care in Westbury
Published September 2016
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Adult Care Charging Policy – public engagement
Published June 2016
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Evaluation of the rapid response end of life service
Published May 2016
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Your Care Your Support Wiltshire – stakeholder event
Published February 2016
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Wiltshire Quality Checkers pilot project – evaluation
Published January 2016
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Wiltshire Quality Checkers (Easy Read)
Published January 2016
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This is Me – using the arts to engage with older people
Published December 2015
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Talking to people about dementia: a focus on information provision
Published December 2015
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Stakeholder evaluation of Healthwatch Wiltshire – Quick Read
Healthwatch Wiltshire – December 2015
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Unpaid carers in Wiltshire: help in a crisis
Published July 2015
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Children & Young People: feedback about health and social care services in Wiltshire (Easy Read) 
Published May 2015
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Patient, visitor and staff feedback collected at the Royal United Hospital, Bath
Published May 2015
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Dementia Engagement
Published March 2015
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Results of public consultation on permanent location of specialist dementia hospital care in Wiltshire
Published March 2015
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Patient experiences of 24-hour ECG tests run from their primary care centre
Published January 2015
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Wiltshire Better Care Plan – focus on ‘discharge to assess’
Published January 2015
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NHS and social care services in Wiltshire: pathways to making a complaint or raising a concern
Published September 2014
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A health and social care website for the people of Wiltshire
Published August 2014
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Area Board Partner Updates 
The 18 area boards are a formal part of Wiltshire Council that try to find solutions for local issues and services by working in partnership with local communities.  For more information about each area board across Wiltshire, you can access the Council’s website here.


*New* Healthwatch Wiltshire – September 2017
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Healthwatch Wiltshire – August 2017
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Healthwatch Wiltshire – July 2017
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Healthwatch Wiltshire – June 2017
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Healthwatch Wiltshire – May 2017
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Healthwatch Wiltshire – April 2017
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Healthwatch Wiltshire – March 2017
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Healthwatch Wiltshire – February 2017
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Healthwatch Wiltshire – January 2017
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Healthwatch Wiltshire – December 2016
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Healthwatch Wiltshire Spring 2017 Newsletter 
Published  April 2017
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Healthwatch Wiltshire Winter 2016 Newsletter 
Published December 2016
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Healthwatch Wiltshire Autumn 2016 Newsletter 
Published October 2016
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Healthwatch Wiltshire Summer 2016 Newsletter
Published June 2016
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Healthwatch Wiltshire Spring 2016 Newsletter
Published March 2016
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Healthwatch Wiltshire December 2015 EBulletin
Published December 2015
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Healthwatch Wiltshire Autumn 2015 Newsletter
Published September 2015
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Healthwatch Wiltshire September 2015 EBulletin
Published September 2015
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Healthwatch Wiltshire Summer 2015 Newsletter
Published July 2015
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Healthwatch Wiltshire May 2015 EBulletin
Published May 2015
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Healthwatch Wiltshire Spring 2015 Newsletter
Published March 2015
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Healthwatch Wiltshire February 2015 EBulletin
Published February 2015
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Enter and View report – Amblescroft
Published December 2016
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Enter and View report – Camelot
Published November 2016
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Enter and View report – Henford House
Published October 2016
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Enter and View report – Blenheim House
Published June 2016
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Enter and View report – Bassett House
Published May 2016
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Enter and View Policy, Procedure and Process
Published 2016
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Enter and View Evaluation Report
Published 2014
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Wiltshire Quality Checkers pilot project – evaluation
Published January 2016
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Wiltshire Quality Checkers (Easy Read)
Published January 2016
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Quality Checker – Home Farm Trust, Rowde
Published September 2015
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Quality Checker – White Horse Care Trust, Potterne
Published September 2015
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Quality Checker – OLPA, Bradford on Avon
Published September 2015
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Quality Checker – OLPA, Trowbridge
Published September 2015
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Quality Checker – Cornerstone, Devizes
Published August 2015
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Quality Checker – Innovations, Marlborough
Published August 2015
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Quality Checker – MENCAP, Chippenham
Published August 2015
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Quality Checker – Sarsen House, West Overton
Published August 2015
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Quality Checker – United Response, Neston 
Published August 2015
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Quality Checker – Tullyboy Homes, Pewsey
Published August 2015
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Quality Checker – OLPA, Melksham
Published August 2015
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Healthwatch Wiltshire: Reviewing the year and forward planning
The annual report looks at our statutory activities over the past year and demonstrates the impact these activities are having on the commissioning, provision and management of local health and social care services.  We also produce a work plan to set out our priorities for the year ahead.


Healthwatch Wiltshire Impact Report 2016-17
*NEW* Published August 2017
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Healthwatch Wiltshire Annual Report 2016-17
Published June 2017
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Healthwatch Wiltshire Annual Report 2015-16
Published June 2016
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Healthwatch Wiltshire – Our Work Plan 2016-17
Published April 2016
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Healthwatch Wiltshire Annual Report 2014-15
Published April 2015
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Healthwatch Wiltshire – Our Plans for 2014-16
Published July 2014
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Healthwatch Wiltshire Annual Report 2013-14
Published April 2014
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Healthwatch Wiltshire Annual Report (Easy Read) 2013-14
Published April 2014
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Other Publications 
These are published by partner organisations, and relate directly to areas of Healthwatch Wiltshire’s work.


*NEW* What’s it like to live in a care home? Findings from the Healthwatch Network
Healthwatch England – August 2017
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Children and Young People with Autism Briefing
Healthwatch England – March 2017
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Every Complaint Matters Briefing
Healthwatch England – March 2016
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Wiltshire Dementia Strategy
Wiltshire Council – January 2014
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An Overview of the Legal Requirements for a Local Healthwatch
Healthwatch England – August 2013
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