Information on coronavirus

Read the latest advice and information from NHS England and Public Health England about the coronavirus.
handwashing

For the most up to date information about COVID-19 be sure to check Gov.uk.

Staying home to stop coronavirus spreading

The single most important action we can all take, in fighting coronavirus is to stay at home in order to protect the NHS and save lives.

When we reduce our day-to-day contact with other people, we will reduce the spread of the infection. That is why the Government has introduced new measures to tackle the spread of coronavirus, including a ban on public gatherings of more than two people.

According to guidance, you should now only leave the house for one of four reasons:

1. Shop for basic essentials – only when you really need to.

2. One form of exercise a day – such as a run, walk or cycle, alone or with other people you live with.

3. Medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person.

4. Travel to and from work – but only where this is absolutely necessary.

If you do need to go outside for one of these reasons, it's important that you always keep a distance of 2m (6ft) from other people.

Find out more

What you can and can’t do

If you think you might have coronavirus

Symptoms include:

  • a high temperature
  • a new, continuous cough

What to do if you have these symptoms

Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate.

Only call 111 if you cannot get help online.

You do not need to contact 111 to tell them you're staying at home. Read the NHS advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Use the 111 coronavirus service

How to self isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus.

If you live alone, you should stay at home for seven days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self isolate and what this means for families visit the Government website.

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How to avoid catching or spreading germs

Do:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

  • Put used tissues in the bin straight away.

  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.

  • Try to avoid close contact with people who are unwell.

Don't:

  • Do not touch your eyes, nose or mouth if your hands are not clean.

Easy read information on coronavirus

GOV.UK Coronavirus Information Service

The Government has launched a free new Coronavirus Information Service on WhatsApp. Get official advice and information by sending a WhatsApp message saying ‘Hi’ to 07860 064422.

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Children's guide to coronavirus

The Children's Commissioner has created a guide which aims to answer children’s questions about coronavirus, tell children how to stay safe and protect other people and how to help them make the best of their time at home.

Read more

Support in your community

Find out where you can access support near you on this dedicated page. 

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How to help safely

NHS complaints processes paused

Due to the coronavirus outbreak, NHS England and the Parliamentary and Health Service Ombudsman (PHSO) have paused their complaints processes to try to ease the pressure on NHS services. Find out more about what this means on their websites. 

NHS England 

PHSO

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