Wiltshire advocacy services

Help and support with the complaints process.
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Independent Health Complaints Advocacy

If you need support and guidance through the process of making a complaint about your NHS health care, you can contact SEAP (Support Empower Advocate Promote). 

SEAP can support and guide you through the process of making a formal complaint. An advocate patiently listens to you, helps you to understand and explains your options and choices.  

The SEAP advocate ensures you have the support you need to make an informed choice and get the help and support you need to complain about the NHS.  The service is free, independent and confidential.

​Their self help pack and consent form can be accessed here.

Wiltshire Independent Advocacy Service

If you need support and guidance through the process of making a complaint about your mental health care, you can contact Wiltshire Independent Advocacy Service.

The service is for people over the age of 18 and free for people who meet the criteria to provide Care Act Advocacy, Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and generic advocacy.  The service is free, independent and confidential.

Wiltshire Children’s Advocacy

If you are a child or a young person in care, or if you are a care leaver, and need information about how an advocate can support, provide representation and guidance through the process of making a complaint about health or care services, you can contact Wiltshire Children’s Advocacy.

The service is for children and young people aged 7 years or over in Wiltshire and meet the criteria as either being looked-after, a care leaver, in private foster care or has a disability and accessing overnight short breaks in Wiltshire.

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